I was recently working with a new client who stated, emphatically, that she wasn’t good with technology. She is a creative type and very intelligent. She knew how to use her IPhone, could cut and paste photos from websites, and was generally comfortable with her TV’s remote control. It dawned on me that she wasn’t ‘bad with technology’, just intimidated by the unfamiliar.
In my experience, this is a common affliction brought about by a combination of the dramatic proliferation of gizmos and apps of every sort and a bit of arrogance exhibited by the tech savvy. This is truly unfortunate since the vast majority of consumer technology today is quite user friendly. I will admit that I’m no Apple fanboy. That said, Apple’s primary claim to fame is that its technology is easy to use and reliable. I know this to be true because my 75 year old mother loves her iPhone. She texts, plays games, posts to Facebook, and even Facetimes with the grandkids.
The truth is, whether you use an Android phone, a Windows laptop, or your microwave oven, technology is pretty user friendly. Heck, in many instances you can talk to your technology and tell it what to do (unlike your children). So how do you get around your tech inadequacy issues? Here are a few easy steps.
There is an entire industry dedicated to making technology user friendly. Really, it’s a thing now. It’s not a perfect science but it has improved dramatically since the days of MS-DOS or your first VCR. So, when you feel intimidated by that new smart watch, just remember that we do not (yet) serve our robot masters and the tech is there to serve you (at least right now. I, for one, look forward to serving my robot masters.).
Allen Friedman is the owner and CEO of Techaerus LLC, an office efficiency consulting firm. He is also a licensed attorney. Allen founded and managed one of the largest consumer collections law firms in the country and managed over 50 attorneys as well as hundreds of non-attorney staff. Prior to founding that firm, he opened and managed the New York and Michigan operations for the largest consumer collections firm in the United States. Throughout his career, Allen has always placed great emphasis on ensuring that investments in office technology provide the greatest possible returns. In order to achieve these returns, he focuses on three pillars of office management; asset management, training, and automation. His expertise includes document/image management, software and hardware integration, training, and process management and automation. Allen lives in Scottsdale, Arizona with his wife Amy, his children Cassidy and Gideon, and two adorable dogs named Roxie (a labradoodle) and Bentley (an Old English Sheepdog).